Terms of Service

Effective Date: November 14, 2026

Welcome to Sunlit Knit Studio. These Terms of Service govern your access to and use of www.urbansleepspace.com, including browsing, purchasing products, and communicating with our store.

By accessing the website or placing an order, you agree to these Terms of Service, together with any policies incorporated into them. Please read them carefully before using the store.

If you do not agree with these terms, you should not use the website.

1. About Sunlit Knit Studio

Sunlit Knit Studio operates an online retail store offering headwear and related products, including:

• Knitted beanies.

• Baseball caps.

• Sun hats.

• Other headwear or accessories that may be added to the store.

Product availability, styles, colors, designs, and descriptions may change over time.

Business Address:
850 Dixie Hwy
Louisville, KY 40210
United States

Customer Service Email: info@urbansleepspace.com
Website: www.urbansleepspace.com

2. Eligibility and Acceptable Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law or that you are using the website with the involvement and authorization of a parent or legal guardian where required.

You agree not to:

• Use the website for unlawful purposes.

• Submit false, misleading, or fraudulent order information.

• Attempt to interfere with website operations or security.

• Introduce malicious software or harmful code.

• Copy, scrape, or misuse website content in a manner that violates applicable law or our rights.

• Use the website to infringe the rights of another person or business.

We reserve the right to take reasonable action where website use appears fraudulent, abusive, or unlawful, subject to applicable law.

3. Product Information and Descriptions

We make reasonable efforts to describe our products accurately and present photographs that help customers understand their appearance.

However, certain differences may occur because of:

• Screen brightness and display settings.

• Lighting conditions when product photographs are taken.

• Differences between individual production batches.

• The natural characteristics of textile materials.

• Minor variations in color representation across devices.

A knitted beanie, baseball cap, and sun hat may differ in shape, texture, construction, fit, and styling. Customers should review the product description, available images, selected options, and any stated measurements before placing an order.

We do not guarantee that every product will suit every individual preference, head shape, hairstyle, or intended use.

Any product-specific statement about materials, dimensions, care instructions, sun protection, water resistance, or performance should be relied upon only where that information is expressly provided and substantiated for the relevant product.

4. Product Availability

Products displayed on the website are subject to availability.

We may:

• Add or remove products.

• Change product options.

• Limit quantities.

• Discontinue a product.

• Correct inaccurate product listings.

• Decline or cancel an order where permitted by law if an item is unavailable or a material listing error has occurred.

If we cancel an order after payment has been received, we will arrange an appropriate refund for the cancelled portion in accordance with applicable law.

5. Pricing and Payment

Prices and applicable charges are displayed during the shopping and checkout process.

Unless expressly stated otherwise, the final amount payable is the amount shown at checkout before the customer confirms the order.

Our current shipping arrangement is:

• Free shipping for orders of US$10 or more.

• A US$5.99 shipping charge for orders below US$10.

The checkout page should clearly display the applicable shipping charge and order total before payment is completed.

We may update product prices or promotional offers at any time. A price change will not retroactively alter an order that has already been accepted, except where correction is required because of an obvious error or applicable law permits another outcome.

Payment processing may be provided by third-party payment service providers. Their own terms and privacy practices may apply to the payment transaction.

6. Order Submission and Acceptance

When you place an order, you are submitting a purchase request for the products selected.

An automated order confirmation email generally confirms that we have received your order details. It does not necessarily mean that the order has completed every fulfilment check or that a product is guaranteed to remain available.

We may review orders for payment authorization, inventory availability, address accuracy, fraud indicators, and other reasonable operational matters.

If we cannot accept or fulfil an order, we will take appropriate steps to notify you and refund any payment collected for the unfulfilled order as required by law.

7. Shipping and Delivery

Shipping charges and delivery arrangements are described in our Shipping Policy.

Delivery estimates, if displayed at checkout or communicated separately, are estimates rather than guarantees unless expressly stated otherwise.

Customers are responsible for entering an accurate shipping address and providing any delivery information reasonably required to complete the order.

Once an order has been dispatched, delivery may be affected by circumstances outside our direct control, including carrier operations, weather, transportation interruptions, and other events.

Nothing in this section removes any obligations imposed on us by applicable consumer protection or shipping laws.

8. Returns, Refunds, and Exchanges

Returns and refunds are governed by our Return and Refund Policy.

Our voluntary return arrangements do not replace or limit rights that customers may have under applicable federal or state law concerning defective, damaged, incorrectly supplied, or misrepresented goods.

Please review the Return and Refund Policy before making a purchase.

9. Intellectual Property

Unless otherwise stated, website content—including text, product descriptions, graphics, photographs, logos, layout elements, and other original materials—is owned by or used with permission by Sunlit Knit Studio or the relevant rights holder.

You may view and use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected website content without the necessary authorization, except where applicable law permits such use.

Nothing in these Terms transfers ownership of intellectual property to a website visitor.

10. User Submissions and Communications

If you send us feedback, suggestions, reviews, photographs, or other content, you confirm that you have the right to provide that material and that doing so does not violate another person's rights.

We may use customer communications to respond to inquiries, investigate concerns, and improve customer service.

We will not treat private order correspondence as an unrestricted public endorsement or publish personal information without an appropriate legal basis or permission where required.

11. Third-Party Services and Links

The website may rely on third-party services for payment processing, hosting, analytics, shipping, or other functions.

Links to external websites are provided for convenience. We do not control independent third-party websites and are not responsible for their separate content, policies, or practices.

Your use of a third-party service may be subject to additional terms imposed by that provider.

12. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis.

We do not guarantee that website access will always be uninterrupted, error-free, or free of technical issues.

Product descriptions and images are intended to provide useful information, but they do not create a warranty beyond any express warranty actually provided or any warranty that cannot legally be excluded.

Nothing in these Terms excludes or limits a warranty or consumer right that applicable law does not allow us to exclude or limit.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Sunlit Knit Studio will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from website use or a transaction where such exclusion is legally permitted.

This provision does not exclude or limit liability for:

• Fraud or fraudulent misrepresentation.

• Intentional misconduct where liability cannot legally be excluded.

• Death or personal injury where exclusion is prohibited.

• Statutory consumer rights or remedies.

• Any other liability that applicable law does not permit us to limit.

Where a limitation is not enforceable in a particular jurisdiction, it will apply only to the extent legally permitted.

14. Indemnification

To the extent permitted by law, you agree not to misuse the website or violate these Terms in a way that causes legally recoverable loss to Sunlit Knit Studio or another party.

Nothing in this section requires a consumer to indemnify us for our own unlawful conduct or waives rights that cannot legally be waived.

15. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky and applicable federal laws of the United States, without disregarding mandatory consumer protection laws that may apply in the customer's place of residence.

Any dispute will be handled by a court or other forum with appropriate jurisdiction, subject to applicable law and any non-waivable consumer rights.

16. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our products, website functions, business operations, or legal obligations.

The updated version will be posted on the website with a revised effective date. Continued use of the website after changes take effect may constitute acceptance of the revised terms to the extent permitted by law.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain effective to the extent they can operate independently.

18. Entire Agreement

These Terms, together with the policies referenced on the website, form the agreement governing your use of the online store, subject to any mandatory rights and obligations imposed by applicable law.

19. Contact Us

For questions about these Terms, an order, or the website, please contact:

Sunlit Knit Studio
850 Dixie Hwy
Louisville, KY 40210
United States

Email: info@urbansleepspace.com
Website: www.urbansleepspace.com